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In addition to a lack of business ethics today, there is also a lack of business manners. I have chosen to focus on business manners at meetings for this article. Business manners are essential to build relationships in t

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

oday’s business world. People, who present themselves very favorably, will maximize their business potential. I must tell you that I am very passionate about business manners and believe very strongly in the results that

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

follow the use of good business manners.

I always stress to my clients the importance of business manners and to seeking advice on that issue and others. Well, I followed my own advice some time ago and one of the most gr

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

cious and well-mannered professionals I ever met is Pamela Hillings of Hillings Enterprises in Pasadena, California. Pamela and her mother wrote a book entitled "Manners in a Minute," which is a practical guide for proper c

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

onduct and good manners when dining in or out. Pamela has been the official Royal Court Protocol Consultant to the Tournament of Roses Queen and Court and has been referred to as the "Miss Manners of the Internet," as she h

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

as taught "How to Have Great Business Manners" through an Internet class. And I had the privilege of being one of her guest "speakers" during the course to talk about business manners. Pamela Hillings has been my guide for

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

usiness manners ever since our first contact.

The potential for negative impacts is considerable in business meetings. Improve your business meeting etiquette and you will witness positive results in such forms as attentiv

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

eness, comfort, clear communications, and trust. Let’s look at a few tips to ensure good business manners at your meetings, both the informal and the formal meetings.

For your informal meetings:

+ The person calling the

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

meeting should be the most senior or the person with the most direct or urgent need in the topical area.

+ The meeting chairperson decides the time, place and agenda. The agenda and details should be confirmed with attend

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

es in advance.

+ The person chairing the meeting must clearly state to all attendees the purpose of the meeting, the planned length of the meeting, and what the expected outcomes will be.

+ The chairperson must always sta

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

rt meetings on time and always respect the value of everyone’s time.

+ The chairperson must keep the meeting on the agenda.

+ The chair must pre-appoint someone to record minutes of the meeting so major decisions and acti

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

on points are recorded accurately.

+ The chairperson must inform those not at the meeting of any results of the meeting that will impact them.

For your formal meetings:

+ Be prepared for the meeting. Review materials re

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

eived prior to the meeting.

+ Dress appropriately and arrive before the start of the meeting.

+ Turn off all mobile phones and other personal electronic devices.

+ If appropriate, have attendees introduce themselves as a

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

n agenda item.

+ Do not interrupt anyone while they are speaking, even if you disagree strongly. Wait until the proper time and be acknowledged by the chairperson to speak.

+ Sit in an assigned seat if that is the custom

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

and if you are unsure about seating arrangements, ask.

+ Be clear and concise when speaking and be sure what you are saying is relevant to the topic being discussed.

+ Honor all requested confidences relative to the meet

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

ng.

Never underestimate the value of good business manners. My experience over more than 35 years in professional life has time and time again confirmed the great value of business manners. The highest compliment I ever

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

received on business manners came from the person I listen to the most about business manners, Pamela Hillings. Here is what she said in a testimonial:

“I have been in the business of 'Business Manners' for over twenty ye

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

ars and I have never worked with anyone who is the perfect example of professionalism except for Glenn Ebersole. I have been engaged in several business dealings with him and every single time he has been detailed, punctual

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

polite, follows up and is extremely professional. He could easily consult my clients on an appropriate business image. ??Glenn is also excellent at communication and public relations. We worked on a national survey togethe

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

r and he was on top of the project at all times in terms of national exposure and contacting me. I would highly recommend him to anyone; you won't be disappointed."?Pamela Hillings, Hillings Enterprises Pasadena, California

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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